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"First Tech Federal Credit Union: A Distinctly Different Financial Institution"

When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.

When Microsoft announced they were ending support for Internet Explorer, the browser that allowed First Tech FCU to seamlessly access their technology platform and tools, it left them in a bind. First Tech has a history and background in technology for serving their members and was challenged to find a solution. 

This case study outlines how First Tech leveraged their established partnership with Identifi to overcome these challenges and achieve greater efficiencies for their members, and ultimately, thrive. Download the case study now and learn how they achieved:

• Efficiency Boost: Streamlining processes resulted in significant time savings, enhancing internal operations and member service.
• Digital Transformation: First Tech harnessed digital receipt capture, E-Signatures, and document management, improving security, compliance, and operational efficiency.
• Enhanced Fraud Prevention: The integration of digital receipts provided First Tech with improved fraud detection capabilities, ensuring a secure financial environment.
• Improved Search Functionality: Transformation reduced information retrieval time by half, enhancing efficiency for managing over 30 terabytes of data.
• Future-Ready Partnership: First Tech and Identifi's collaborative relationship is marked by innovation, adaptability, and a commitment to staying ahead of technological changes, ensuring ongoing success.

Explore the transformative journey of First Tech Federal Credit Union and how you can propel your credit union into a future of digital excellence.

Offered Free by: Identifi
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